Senior Product Designer
Highlights
Led design maturity transformation (NN/g Level 1 → 3+), introducing systems, research, and strategy.
Redesigned the analytics platform: -47% troubleshooting time, +38% daily active users.
Created encoding templates system: reduced setup time by 75%, boosted feature adoption by 42%.
Contractor, Product Design
Highlights
Shaped contextual onboarding experiences using Al to reduce abandonment and speed up activation.
Rapid prototyping of financial journeys across verticals (transit, banking, insurance).
Delivered validated concepts in under a week, supporting strategy and delivery across teams.
Senior Product Designer
Highlights
Led redesign of Customer Data Platform: +42% feature adoption, +29% NPS improvement.
Built a no-code automation tool (Formulas) used by 74% of customers within 3 months.
Redesigned Forms builder: 8× usage increase, adopted patterns reused across platform.
Designed high-trust financial tools (Aide & Moi) with a focus on accessibility and dignity.
UX Designer
Highlights
Designed the company's first webshop and loyalty features — increased signups by 203%.
UX/UI Designer
Highlights
Led digital design across regions; launched apps, redesigned web, built internal tools.
C1
A2
Native
NN/g
NN/g
Ideo U